Assessment: Case Study Analysis; Part C Reflective Journal
Individual/Group: Individual
Length : 1,000 words +/- 10%
Learning Outcomes:
The Subject Learning Outcomes demonstrated by successful completion of the assessment below include:
c) Evaluate organisational performance against best practice benchmarks and apply these benchmarks to establish organisational improvements
d) Critically reflect on the holistic and systemic importance that continuous improvement has on
sustainable outcomes
Weighting: 25%
Context
This assessment requires students to critically reflect on their learnings throughout the subject to help form the foundation of a student’s professional body of understanding and practice.
Instructions
1. You will write a reflective essay focused on the relevance of what you have learnt through this subject.
2. This essay should include your personal reflections upon how you view the importance of strategy, benchmarking, best practice, and continuous improvement for long-term business sustainability and how you believe the tools and methods available may be best utilised as a business analyst and understood by executive management.
3. In writing this reflective journal you should draw on the learning resources provided during the subject, further readings you have undertaken as part of your own research, your previous assessments, the formative exercises conducted in class and/or online, and your personal experiences and opinions formed in relation to this topic.
4. The reflective journal should critically review the topic at the highest level, which means reflecting upon the importance of strategy, benchmarking, best practice, and continuous improvement to business sustainability rather than upon the effectiveness of any particular approach or tool.
Your reflective journal may take a variety of forms but must be within the word limit and
include:
1. Cover page
2. Introduction
3. Critical Reflection on key theory from Modules 1 through to Modules 6. You must
justify your answers with a representative example:
- .Critically reflect on the feedback you received for Assessments 1 and 2 considering any specific areas of weakness with respect to any of the class theory.
- Discuss how Lagging Indicators can help an organisation with their Leading Indicators.
- Critically discuss how organisations can use Business Process Modelling to drive their competitive advantage.
4. Conclusion
5. References
You are encouraged to use tables, charts, and images in your report. Please note that the cover page, executive summary, references, tables, charts, and images do not form part of the word count.
You must recognise all sources of information; including images that you include in your work. Reference your work according to the APA 7th edition guidelines. Please see more information on referencing here in the Academic Writing Guide found via the Academic Skills website. Use of Generative AI The use of generative AI tools such as ChatGPT and Copilot, must be in line with policy as noted within the Torrens University Australia Artificial Intelligence Position Paper.

