Evaluation of Marketing Most Basic Frameworks Sample

Table of Contents

Evaluate one of marketing’s most basic frameworks.

Differentiation, competitive advantage.

Consumer vs. Industrial marketing (BtoC and BtoB).

Commoditization and whether to resist it or accept


Evaluate one of Marketing’s most basic Frameworks

The marketing framework is a visual demonstration of how business marketing has to be done, along with the logical flow wherein each of the different elements is described. It gives insights, plans, strategy, strategic implementation, and other ways by which the vision of marketing can be turned into certainty. One-size-suits- is a risky approach and thus, the marketing framework has to be clearly defined (Gordon, Carrigan & Hastings, 2011). Each business is unique, with a unique set of requirements that the marketing framework has to fulfill. “Choice of campaigns and battles” is a major principle linked with the market distinction plan, therefore a great marketing framework must show the 2-to 3 key capacities that have to be worked upon. The wider the framework, it is further costly to apply and it also needs more change management for successful implementation.

The Marketing Framework Alternatives

New Solutions Go-to-market – This option is best for organizations in a quickly developing industry where success is attained through innovating and the capacity to quickly put up applicable and matchless solutions to the market (Peppers & Rogers, 2011). It will assist in making an industry-driving item pipeline that provides exceptional value to target clients and also drives competitiveness and development.

Source: (Peppers & Rogers, 2011)

Customer Experience – This choice emerges in service-based organizations where the chances of differentiation through items are low. The framework enables marketing to have differentiation, not merely by goods, but rather by steady, best-in-class service experience as a key element.

Customer Value Management – This alternative is carefully customized for organizations that face compression of margins and commoditization. It is intended to assess, price, sell, and deliver higher incentives for the clients to enable the firm to attain better margins.

Source: (Peppers & Rogers, 2011)

Marketing Planning – For moderately developing organizations with a worldwide matrix association that thinks that it’s difficult to quickly deal with development opportunities, the Marketing Planning framework enables them to create market-back systems that target growth prospects and make a solid arrangement to deal with them.

Source: (Peppers & Rogers, 2011)

Once more, none of these widespread frameworks will work in a unique way to deal with each different need that a particular organization has. In case it does, it likely denotes that the business hasn't devoted enough time to investigate the circumstance fully. Yet, they do provide a great basis on which a market framework can be created that rightly matches the unique requirements of the business.

Differentiation, Competitive Advantage

For competitive advantage, the business has to create the resources and capacities that are extraordinary, precious, and non-tradable, which act as the basis of the core competencies of the business. The business must make those resultant benefits sustainable by preventing replication or replacement from competitors. It has to avoid negative situations like delaying and slacking so that economic costs can be prevented (Huang, Dyerson, Wu & Harindranath, 2015). It has to be ensured that the execution procedure is carried out in such a manner that its linked costs do not upset the resultant advantages.

Source: (Sum, 2011)

Product differentiation is a marketing strategy that firms employ to distinguish an item from comparable offerings on the market. For small firms, a product differentiation policy might offer a competitive advantage in a market taken over by bigger firms. The differentiation strategy the company employs has to target a section of the market and convey the message that the item is completely dissimilar to any other comparable item available.

To gain a competitive advantage, there are two keys, which are low cost and differentiation. The success of the low-cost provider’s cost framework makes pricing less than the average competitors, which in the long-term might remove the average competing businesses. So, the major alternative to less cost has to be differentiation, which offers matchless features to the item for which the client is willing to shell out the premium.

Best Product:

Source: (Doganoglu & Inceoglu, 2013)

The product differentiation strategy also lets the firm compete in fields apart from price ("Rediscovering Market Segmentation", 2018). Such as a candy business might differentiate its candy from remaining brands in terms of flavor and quality. A car producer might differentiate its segment of cars as a goodwill booster or status symbol whereas other firms concentrate on cost savings. Small firms can lay stress on the differentiation strategy on the quality and design of their products and gain a competitive advantage in the market without decreasing their price (Phillips & Hoberg, 2010). The differentiation can offer considerable insulation from competition. Though there are generally extra expenses linked to the differentiating goods’ attributes this could need a top pricing strategy.

To uphold this strategy the firm is supposed to carry out strong research and development abilities, well-built product engineering skills, strong creativity proficiencies, excellent collaboration with distribution channels, well-built marketing abilities, incentives as per subjective actions, ability to communicate the significance of the differentiating product attributes, continuous improvement and modernization, and attract greatly capable and innovative individuals.

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Consumer vs. Industrial Marketing (B to C and B to B)

Business-to-business (B2B) i.e. industrial marketing and business-to-consumer (B2C) i.e. consumer marketing is poles apart. There are intense differences that the business has to consider when developing its marketing activities. B2B is dependent on relationship-building marketing attempts. If a business uses a consumer-focused approach to market its B2B business then it would cost in terms of losses, and sometimes it can also cost in terms of lost customers (Arif, 2011).

The marketing programs are the same for both of these kinds of businesses (events, direct marketing, internet marketing, advertisements, building public relationships, word-of-mouth, and relationships). However, the way of execution, the implementation method, and the outcomes of marketing exercises are different in both cases. The initial step in the development of a marketing strategy for a B2B is just like the first step which is carried out for the b2c approach. This initial step would be the identification of the customers and why would they like to hear the message from the business. After this step, the marketing exercises are different for both types of businesses.

The marketing activities have to be created keeping in mind that the ultimate objective of B2C marketing is to change the Shoppers into purchases aggressively and consistently however in the case of B2B marketing strategy the aim is to change the prospects into clients and it has a much longer procedure with more involvement required (Grigsby, 2015).

The b2c campaigns make more use of merchandising acts such as displaying, coupons, front display on the internet or in real outlets, and offering different rebates and discounts to encourage the target market to purchase. In b2b campaigns, the focus has to be on relation building and communicating through marketing exercises which help in generating leads that can be developed during the sales procedure.

The B2C marketing campaigns are usually focused on transactions that are generally of short duration so that the client's interest is captured instantly. These marketing campaigns usually have special discounts, coupons, vouchers, and deals that can be made available on the Internet or at the outlets. Yet the B2B businesses utilize marketing campaigns to make the target audiences informed and educated about the product as the decision to buy is generally a multi-step procedure that involves more than one individual.

A B2C marketing campaign is usually shorter in duration and the email will take the buyer to the page where the real purchase can be made and there is a Shopping Cart or checkout page for carrying out the transaction. In the case of an email marketing campaign for B2B, the focus is on driving prospects to the web page so that they can learn and know about the goods and services available. The email to any business should have contact details so that offline communication can be made and the landing page must have details about the advantages, features, and possible prices.

An interesting thing about B2C marketing is that businesses have come to know the significance of brand loyalty and great customer satisfaction for winning clients. In terms of B2B marketing the content is king and this can be delivered by newsletter, white paper, and media so that the target businesses can be educated about the offerings.

B2B and B2C marketers aspire to get the attention of two separate audiences. Though there are lots of similarities among the kinds of marketing overall, driving prospects from every channel needs diverse communication methods, particularly on social media.

  1. Marketers can utilize industry jargon for brilliant impact on B2B campaigns, yet on B2C the tone must be at any rate relatable to most of the buyers — meaning less popular catchphrases and (generally) less complex dialect.
  2. Drivers matter: The B2B target audience is looking for effectiveness and ability, while the in b2c, target audience will probably be looking for arrangements and delight. In like manner, the B2B buying process tends to be soundly and intelligently driven, whereas purchaser decisions are candidly activated (regardless of whether by desire, want, status, or expenditure) (Andreini & Pedeliento, 2013).
  3. B2B clientele wishes to be educated and offered know-how. They regularly need to resemble the work of demigods or legends on account of their phenomenal choices. B2C clients simply need to get delighted, be content with their buy, and have it sufficiently satisfy the necessities stated above in No. 2.
  4. Thorough content is necessary for B2B marketing. There is a group of people that hopes to be obliged by a deals and marketing group. Then again, B2C online networking exercises essentially need to meet the fundamental needs of being valuable, diverting, and shareable, which in fact, can be similarly complex.
  5. Extensive content usually works for B2B as a brand or company has to demonstrate its know-how and provide its target audience a basis to purchase. Consumers are inclined to choose something small and snappy, particularly for lower-priced B2C goods.
  6. A B2C customer following the brand isn’t essentially considering making a close relationship with it. Contrariwise, the B2B mass needs information and the capability to make a close rapport with brands.
  7. B2B marketing has a bigger chain of command to handle as procurement, accounting, and their superiors frequently have to consent to buying. Alternatively, a person usually makes their own prompt B2C buying choices — perhaps with the minor influence of others through suggestions or proposals (Miller, 2012).
  8. The B2B purchase cycle is a lot bigger than the B2C decision procedure. Consequently, it needs substantially more support and close consideration. B2C purchases tend to fulfill quick requirements, whereas B2B choices are intended to fulfill long-run objectives.
  9. An agreement for B2B buying is likely to last for months or even years, so it is a much more noteworthy choice. In contrast, the total B2C cycle can be as small as a few minutes as per the merchandise
  10. The two types of marketers have distinct issues. The two sorts of marketers have unmistakable issues. Frequently, the biggest issue that B2B marketers have is an absence of content and time to make it. This contrasts with B2C marketers who might rather have a bigger spending plan for advertising and different approaches to get the message out about their items. Normally, this significantly affects strategic executions.

Commoditization and whether to Resist it or Accept

Given that the firms and their software suppliers lay stress on the procedures that control their trade the chances for the “commoditization” of procedures are rising. The commoditization is increasing because of the increase in the application of Business Process Management Systems (BPMS). The commoditization should be resisted as there are lots of benefits to BPMS, yet the increasing usage of process templates denotes that there is a genuine risk that the firm’s competitors might use the identical procedure, hence diluting the "value add" from a single business to the next (Mandelbrote, 2012). The commoditization doesn’t allow the product or service to be unique and differentiated. Hence, it’s a roadblock on the way to getting a competitive advantage. By Commoditization the product or service gets to be extremely common and the customers are unable to differentiate among the diverse brands offering the same goods ort or service. The producers don’t have a lot of incentive to produce such a product, rather the buyers get the best quality goods at the least possible prices. The producers keep struggling for innovation and optimization of their supply chain to decrease the cost of goods and services because there isn’t any control over the selling price. The market forces define the selling price (Holmes, 2016). Choose our website 'Assignment Help' for more info.


Andreini, D., & Pedeliento, G. (2013). B2B vs. B2C: an empirical attempt to bridge the gap. MERCATI E COMPETITIVITÀ, (1), 73-96. Arif, M. (2011). Consumer Needs vs. Marketing Segmentation. SSRN Electronic Journal.

Doganoglu, T., & Inceoglu, F. (2013). Licensing of a Drastic Innovation with Product Differentiation. The Manchester School, 82(3), 296-321.

Gordon, R., Carrigan, M., & Hastings, G. (2011). A framework for sustainable marketing. Marketing Theory, 11(2), 143-163. Grigsby, M. (2015). Marketing analytics.

Holmes, A. (2016). Commoditization and the strategic response. London: Routledge.

Huang, K., Dyerson, R., Wu, L., & Harindranath, G. (2015). From Temporary Competitive Advantage to Sustainable Competitive Advantage. British Journal Of Management, 26(4), 617-636.

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Miller, M. (2012). B2B digital marketing. Indianapolis, Ind., USA: Que. Peppers, D., & Rogers, M. (2011). Managing customer relationships. Hoboken, N.J.: Wiley.

Phillips, G., & Hoberg, G. (2010). Dynamic Text-Based Industry Classifications and Endogenous Product Differentiation. Cambridge, Mass: National Bureau of Economic Research.

Rediscovering Market Segmentation. (2018). Retrieved from https://hbr.org/2006/02/rediscovering-market-segmentation/

Sum, V. (2011). A Trade-Off Analysis between Cost Reduction and Product Differentiation for Sustained Competitive Advantage. SSRN Electronic Journal.

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