Words Count: 5000
For part 2 of the assignment, you use the business case for the stakeholder analysis. Can we make sure you use what we learned last week in the activity and show me in the Stakeholder Register Report?
We give you an example of how to do the Power Interest Matrix – use the example at a minimum for the second part of the project.
The stakeholder strategy should show me you know the key Project Management tools/documents e.g. Project Status Report as a strategy for communicating with the Project Sponsor. For key stakeholders, you will require multiple strategies.
The report should have an Executive Summary – The Executive summary should be a summary of the report with a summary of the recommendation or conclusion.
There should be an objective of the report and a recommendation or conclusion. I would suggest a conclusion.
Each requirement tool has strengths and weaknesses and one way to get around some of the weaknesses is to use a variety of tools to develop a requirements elicitation strategy.
Remember to include a justification why you chose the tool (strength and weaknesses) While your strategy has multiple requirements tools, you only need to develop one example tool in the appendix.
An example is the extension of the Freeway – this project used Town Hall Meetings and invited all community groups and encouraged them to raise any and all concerns. Surveys to all residents to get their opinions and focus groups for particular stakeholder groups. This strategy worked so well for this project, the blueprint is currently being used on the Ocean Reef Marina project.
Stakeholder Case Study
VHP Stakeholder Identification Exercise
NeverNeverLand Community Outreach Program (NNLCOP).
NeverNeverLand (NNL) is a developing country and one of the poorest in the world. As part of its international humanitarian efforts, Charitable Trust Australia (CTA) has pledged funds to assist NNL in a community outreach program in education and health. CTA is an Australian-based charitable organisation which uses donations from the Australian general public and private Australian corporations to fund its international aid programs. One of the projects to be run under the NNLCOP is the Village Health Project (VHP) to be administered in the province of DownAndOut (DAO).
DAO comprises 50 villages and is remote and not well serviced by public transport. Buses run four times a day but even getting to a bus could involve a walk across fields lasting several hours. About fifty thousand tribal people live in DAO and they eke out a living through sustenance or rain fed agriculture. Each village is headed by a Head Honcho, typically an elder man who can influence villagers’ opinions. The nearest hospital is 50 kilometres away and one with surgical facilities would be twice that distance. The inability of most tribal families to afford the costs of transportation and treatment makes modern medicine almost inaccessible to the tribes of this area. In DAO, one out of five babies die before they complete their first year and many mothers die in childbirth.
As part of the VHP, CTA is planning the following in DAO:
• A 24 bed hospital to provide subsidised inpatient and outpatient care for surgical, medical and obstetric patients. The hospital will comprise a 24×7 labour room with a small attached neonatal unit, an operating theatre with appropriate sterilisation, monitoring and anaesthetic facilities, an emergency room and an ultrasound scan machine to aid diagnosis.
• A separate building to house offices, X-ray room and laboratory where an auto-analyser will permit a range of blood tests, including testing for T.B. and H.I.V. infections, to be done efficiently.
• An outpatient clinic building.
• Solar power will be used for water pumping and street lighting. Three jeeps, one of which is fitted as an ambulance will help the safe transfer of patients.
• A program to be run by an ‘Intervention Manager’ to train local tribal women as Health Workers (nurse midwives). They will be able to diagnose and treat common problems, assist in the operating theatre, conduct deliveries, care for inpatients and go out to the villages for antenatal and child health check-ups.
• A field outreach program that places trained Health Auxiliaries in over 40 villages in the area. These health auxiliaries will be older married women nominated by their respective communities who will be trained by the Health Workers. They will live in the villages and go to DAO every month for reporting and training. They will offer advice on good nutrition, hygiene, birthing practices and simple ailments, maintain records on important health events in the village and act as facilitators for all community development work. The village’s Health Auxiliary will coordinate with the hospital regarding when the mobile health team will next visit the village. She will notify the village members of the appropriate date, and when the team arrives, she will gather the patients for treatment. It is planned that every month, the Health Auxiliaries will gather at the VHP for two days, to meet with each other to discuss the health of their villages, reporting births and deaths of village members, and other relevant information. These meetings will also allow for their continuing education opportunities.
• In addition, the VHP will also run an ambulance service for the villages. Patients can be transported to the VHP Hospital or referred to tertiary care centres in the nearest towns of NextStepUp and ALittleBetter as and when needed.
• The hospital will expect to have the following number of personnel
• 2 Doctors
• 15 Health Workers
• 5 Admin staff
• 24 Health auxiliaries
• 4 Education staff
• 3 Para-medical staff
• 3 Community Workers
• 4 Support Staff
• All construction materials for buildings and the like will be sourced locally and workers will be recruited from within the DAO region or from NextStepUp and ALittleBetter.
The entire project will be funded by CTA’s benefactors but CTA will need to obtain approval from AusAid for the project. CTA will also work closely with the Health & Family Welfare Department, Government of NNL which will endorse the project and provide the approvals necessary on the NNL side. It is also hoped that the project will have significant long-term impacts on how the government approaches community health programs. The hospital will charge small sums to patients (in comparison to what is to be paid for medical attention in NextStepUp and ALittleBetter) and donations will also be needed to subsidise these costs in the future.
Throughout the project, it will be necessary to demonstrate trust, such that the tribal people of DAO can successfully learn the skills needed to care for their communities.
As the project manager for the VHP, you will report to a committee headed by Joe Bloggs, CTA’s director for the region; Jane Doe a senior manager in the Health & Family Welfare Department, Government of NNL and Ben Brown, CTA’s senior manager of infrastructure development. At this point, your project team will comprise Lola Green, CTA’s local liaison who has worked on similar projects before and Boni Blue who is from NNL and has recently returned after completing a Master of Project Management degree in Australia.
Use a power/interest matrix like the one suggested in the PMBOK (6th ed. p. 512) to perform a stakeholder analysis for VHP. You can find futher details at https://www.mindtools.com/pages/article/newPPM_07.htm
You will need to justify why you have classified the stakeholder the way you did.