Strategic Quality And Systems Management Assignment Answers

Pearson BTEC Level 7 Postgraduate Diploma in Strategic Management and Leadership

Learning outcomes

1 Understand the role of operations management in an organisation

1. explain the importance of effective operations management in achieving organisational objectives
2. evaluate the success of existing operations management processes in meeting an organisation’s overall strategic management objectives

2 Understand the importance of managing quality in an organisation

1. explain the importance of effective quality management in achieving organisational objectives
2. evaluate the success of existing quality management processes in meeting an organisation’s overall strategic management objectives

3 Be able to plan a strategic quality change in an organisation

1. plan a strategic quality change to improve organisational performance
2. define resources, tools and systems to support business processes in a strategic quality change
3. evaluate the wider implications of planned strategic quality change in an organisation
4. design systems to monitor the implementation of a strategic quality change in an organisation

4 Be able to implement a strategic quality change in an organisation

1. implement a strategic quality change in an organization
2. embed a quality culture in an organisation to ensure continuous monitoring and development
3. monitor the implementation of a strategic quality change in an organisation

5 Be able to evaluate the outcomes of a strategic quality change in an organisation

1. evaluate the outcomes of a strategic quality change in an organisation
2. recommend areas for improvement to a strategic quality change that align with organisational objectives

Purpose of this assignment Scenario

You have been appointed Chief Operations Officer in your Company reporting to the CEO. Your new assignment is to present an action plan on the Strategic Quality and Systems Management to the CEO and the Board. You should write a full board pack in details.

List of Acronyms;

CEO – Chief Executive Offices

COO – Chief Operations Officer

 OM – Operations Manager

QSM – Quality & Systems Management

Task 1.

Executive Summary (can be an Abstract)

1. Background information of your Company
2. The Trend in the Industry local as well as international
3. Assessment of the prevailing situation by mean of any chosen methodology in relation to; a. Operations Management (OM)

 LO 1. Understand the role of operations management in an organisation

AC1.1 Explain the importance of effective OM in achieving organisation objectives

AC 1.2 Evaluate the success of existing OM in achieving organisational objectives b. Quality and System Management (QSM)

LO2.Understand the importance of managing quality in the organisation

AC 2.1Explain the importance of effective quality management processes in meeting the organisational objectives

AC2.2 Evaluate the success of existing quality management processes in meeting the organisation’s overall strategic management objectives

Findings & Recommendations in relations to (a) and (b)

LO 3. Be able to pan a strategic quality change in the organisation

AC3.1 Plan a strategic quality chance to improve organisational performance

AC3.2 Define resources, tools and systems to support business processes in a strategic quality change

AC3.3 Evaluate the wider implications of planned strategic quality change in the organisation

AC3.4 Design systems to monitor the implementation of a strategic quality change in the organisation

LO 4. Be able to implement a strategic quality change in an organisation

AC4.1 Implement a strategic quality changes in the organisation.

AC4.2Embed a quality culture in the organisation to ensure continuous monitoring and development

AC4.3Monitor the implementation of the strategic quality change in the organisation

LO 5. Be able to evaluate the outcomes of the strategic quality change in the organisation

AC5.1 Evaluate the outcomes of a strategic quality change in the organisation

AC5.2 Recommend areas of improvement to a strategic quality change that align with the organisational objectives

1. Conclusions

1. Important Notes for learners while marking;

• 5,000 words counts, presentation of writing skills and all learning outcomes with assessment criteria should be covered.

• Harvard System referencing

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