As a hospitality manager you will need to frequently work with people from other industry groups. Explain four important characteristics that will lead to effective relationships with the following people:

• Supplier of a product
• A person from the liquor licensing authority
• Who provides information on how to comply with requirements.A public health inspector who has come to audit your kitchen.
• Sales person who has come in unannounced.

You are working in a restaurant where food and alcohol is served. A supplier has made a delivery but also asks you to give your supervisor a bag full of chocolates that are to be given out to customers as part of a promotion within the restaurant. A co-worker has seen the bag of chocolates and decides to take some for herself as they are her favourite brand.