Source an online business that offers Web Chat functionality for customers to use that can be accessed from Australia. Engage with the industry with interest to purchase a product. Throughout your interaction consider the questions that you’re asked so the Web Chat Sales Person can gain the information needed to recommend the best product (or service) for you. Personal experience no references, please answer the following questions Explain the questions that were asked throughout your chat to understand which product would suit your plans and discuss what more could have been proposed. Consider the form of communication and explain the positives and challenges for this method. Provide a summary of the product recommendation stage and evaluate the offering (features and benefits) based on the needs you provided.


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